1. privacy policy

The protection and security of personal data is a top priority for batthub GmbH. In this privacy policy, we (hereinafter "we" or "us") explain what personal data we collect, how we process it and for what purpose.

This declaration applies in particular when our website is visited, our services are used, we work together on projects or there is contact via other channels - such as email, telephone or social media. The list is not exhaustive; in individual cases, supplementary data protection declarations may regulate more specific circumstances.

Personal data is any information relating to an identified or identifiable natural person.

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2. collection and processing of personal data

batthub GmbH primarily processes the following categories of personal data:

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1. master and identification data
For example, name, telephone number, e-mail address, postal address, function in the company and details of the business relationship with us.

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2. communication data
Contents of written or electronic correspondence with us - whether by e-mail, post, online form or other means.

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3. contract data
Data that is generated in connection with the conclusion and processing of contracts. This includes service details and information on cooperation.

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4. technical data
Information such as IP address, device type, browser used, date and time of access to our website or digital offers.

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5. financial data
Information on payment processing, e.g. bank details, booking data, debt collection information or debt collection data.

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8. behavioral and preference data
We analyze how users interact with our digital offerings and social media channels. This includes, for example, click behavior, interests, participation in surveys or actions.

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9. other data
This includes in particular photos, video and audio recordings (e.g. as part of events or recorded online meetings) in which persons are identifiable.

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Where does the data come from?

We receive many of the above-mentioned data directly from you - for example via forms, as part of communication, when using our website or in connection with a contractual cooperation. The provision of certain data is required when concluding contracts or starting projects.

Technical data is automatically collected when you use our digital services.

Behavioral and preference data will only be evaluated if this is legally permitted or if you have expressly consented to this.

To the extent permitted by law, we also obtain data from publicly accessible sources (media, social media).

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3. purposes of data processing and legal bases

batthub GmbH processes personal data primarily to fulfill contractual obligations and to protect legitimate interests. In addition, we also process data for other, clearly defined purposes:

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• Provision of services and further development
  For the provision and ongoing optimization of our services, offers, website and processes.
• Communication
  For contact with interested parties and customers and for answering inquiries, queries or asserting your rights.
• Analysis and targeted customer approach
  To review and optimize internal processes, particularly in the area of needs analysis and targeted acquisition - also via publicly accessible data sources.
• Marketing and relationship management
  For sending information, recommendations or invitations - for example to newsletters or competitions - if a contractual relationship already exists or consent has been given.
• Legal obligations (compliance)
  To comply with legal requirements, official directives and internal guidelines.
• Internal purposes
  For administrative processes, internal evaluations, quality assurance and training.

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If explicit consent has been given for specific purposes, processing will be carried out on this basis. Consent that has been given can be revoked at any time with effect for the future - processing that has already taken place remains unaffected by this.

We only ever process personal data insofar as this is necessary, legally permissible or covered by consent.

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4. duration of storage

We store personal data for as long as is necessary to fulfill the processing purposes, to comply with statutory retention periods, to protect legitimate interests (e.g. for documentation or evidence purposes) or for technical reasons. As soon as there are no longer any legal or contractual obligations, the data is deleted or anonymized as part of our internal data protection processes.

5. cookies

We use external tools on our website for certain marketing and analysis purposes. When using these tools, your browser establishes a connection to the servers of the respective providers. Technical data such as IP address, browser information and time of access may be transmitted. The providers of these tools may also be located outside Switzerland or the EU/EEA, e.g. in the USA. Data is generally exchanged via third-party cookies or comparable technologies.

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For example, we use web analysis services such as Google Analytics (provider: Google Ireland Ltd.) or comparable tools to statistically evaluate the use of our website. Information such as page views, browser used, files accessed, functions used or length of visit is collected - but not personal data. This data helps us to improve our content in a targeted manner and to make technical optimizations.

If active consent to the use of certain cookies or analysis tools is requested on our website, data processing takes place exclusively on the basis of this consent. This consent can be revoked at any time with effect for the future.

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